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Rahab Njenga

AI Automation & Workflow Optimization

Build AI-assisted workflows that automate repetitive tasks, improve productivity, and simplify business processes.

Overview

Most teams lose hours every week to copy-and-paste work: moving leads from forms into spreadsheets, sending the same follow-up emails, summarising documents, tagging support requests. I design and build AI-assisted workflows that handle those repetitive steps automatically, so you and your team can focus on the work that actually grows the business.

MakeZapiern8nChatGPTClaudeGoogle WorkspaceMicrosoft 365

What you get

  • Hours of manual admin removed every week
  • Leads, orders and requests handled instantly, 24/7
  • Fewer human errors in repetitive processes
  • Clear documentation so your team owns the workflow

What's included

AI Automation deliverables

01

Workflow audit

We map the repetitive tasks in your business, estimate the time they cost and pick the automations with the highest return first.

02

Automation builds (Make, Zapier, n8n)

Connecting the tools you already use: Gmail, Google Sheets, WhatsApp, CRMs, forms, e-commerce platforms and more.

03

AI-assisted steps

ChatGPT and Claude inside your workflows for drafting replies, summarising, classifying, extracting data and generating content.

04

Prompt engineering

Reliable, tested prompts and templates your team can reuse for consistent, on-brand output.

05

Testing, hand-over and support

Every workflow is tested with real data, documented, and handed over with a short training session.

Who it's for

A good fit if you are…

  • Founders and small teams drowning in admin
  • Agencies and consultants managing many clients
  • E-commerce and service businesses handling daily enquiries
  • Teams already using Google Workspace or Microsoft 365

Process

How we'll work together

  1. 1

    Discover

    A short call to understand your tools, your bottlenecks and what a win looks like.

  2. 2

    Map

    I document the current process and design the automated version, step by step.

  3. 3

    Build & test

    The workflow is built in Make, Zapier or n8n, with AI steps where they add value, and tested with real data.

  4. 4

    Hand over & improve

    You get documentation, a walkthrough and optional ongoing support to keep improving.

FAQ

Common questions

Which tasks are worth automating first?

Start with tasks that are frequent, rule-based and boring: lead capture and follow-up, data entry between apps, report generation, appointment reminders and first-line email replies. These usually pay for themselves within weeks.

Do I need to buy new software?

Usually not. Most automations connect the tools you already pay for. Make, Zapier and n8n all have free or low-cost tiers, and I will recommend the most economical option for your volume.

Is my business data safe when using AI tools?

Yes, when it is set up properly. I use business-grade accounts, keep sensitive data out of prompts where possible, and document exactly what data flows where so you stay in control.

Can you automate WhatsApp or social media replies?

Yes. Depending on your platform and region, I can connect WhatsApp Business, Instagram, Facebook and email so enquiries are captured, categorised and answered or routed automatically.

Learn more

Guides from the blog

Let's talk about ai automation.

Send a few lines about your business and what you need. You will get a clear reply with next steps, usually within one business day.